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Examples of BAD troubleshooting requests:

• "Am unable to listen to the live Tom Sullivan show on the computer."
• "Why has the website changed and now i cannot get the broadcast on the net?"
• "Your KFBK Stream is no longer accessible."
• "Cannot make live streaming audio work"
  

Examples of GOOD troubleshooting requests:

• "The "podcasting" link on the main page appears to be broken."
• "I'm trying to podcast Tom Sullivan, but I don't see how?"
• "When I click "Listen Live", I hear a 'pop' but don't hear the stream."
• "When I'm listening live, sometimes the stream seems to echo."
  

What's the trouble?: